Frequently Asked Questions

Current travel requirements due to COVID

As of 5 April 2022, in addition to the usual immigration requirements, there are also procedures to follow in relation to COVID protocols 




We hope the following information will help get you from Singapore into Bintan :

1. You need to submit your vaccination certificate for verification by the Indonesian Authorities. It usually takes about 3-4 working days to complete the verification. (

2. Download and activate the Indonesian tracing app, PeduliLindungi (only after you have verified your vaccination).


3. Currently, only Bintan Resort Ferries and Sindo Ferry operates ferries from Singapore to Bintan.



4. Once you have booked your ferry tickets, you will need to create an eHAC on your PeduliLindungi app. 


5. If you have been in Singapore continuously for the last 14 days before your departure to Bintan, you only need to provide a negative ART Result from a test taken within 24 hours of your departure. Otherwise, you will need a negative PCR result from a test taken within 48 hours of your departure.

6. There will be a body temperature check on arrival. If your detected body temperature on arrival is 37.5 Celsius or below, you can continue with your travel if you are fully vaccinated and your vaccination certificate has been verified.

7. If your detected body temperature on arrival is above 37.5 Celsius, you will need to take a PCR Test and obtain negative result before you can continue with your journey. This also means you will  need to book a hotel to await your test results. Based on information so far, we think you will still need to book at least one night hotel stay in Bintan if you are not a resident of Bintan.

Getting to Bintan

Bintan is only about one hour and thirty minutes by ferry from Singapore (Tanah Merah Ferry Terminal).

We recommend the following ferry operators which operate from Singapore to Tanjung Pinang Ferry Terminal in Bintan.


We offer free pickups from Tanjung Pinang Ferry Terminal to Aston Hotel Tanjung Pinang if you book a dive and stay package with us. 


If you are in Indonesia, there are domestic flights to Bintan's Raja Haji Fisabilillah Airport. Riau Airlines provides connections to Jakarta, Pekanbaru, Palembang, Jambi and the remote Natuna Islands whilst Sriwijaya Air offers daily flights from Jakarta.


If you are based in Batam, you can even drive over to Bintan via the car ferry or 'RoRo'.

Do I need insurance for diving?

Whilst diving accidents are very much preventable and uncommon, we recommend that all divers be covered by diving insurance whenever and wherever they are diving to ensure that they have full access to medical emergency resources specific to diving accidents including hyerbaric chamber treatment, specialised medical knowledge and evacuation. Not all travel insurance provide these. We have partnered with DiveAssure to provide Diving Accident and Dive-Travel Insurance.


DiveAssure offers 2 types of programs: 


1. Personal Diving Accident available for short term, as well as annual coverage.

Detailed description can be found here: DiveSafe


2.Dive-travel plan to any destination worldwide is available as a single-trip plan (up to 180 consecutive days) or a full year (unlimited trips, up to 42 days per trip) - incl. COVID coverage.

Detailed description can be found here: Dive&Travel


You can see a comparison of all our plans here: Coverage and Rates.

To get a no-obligation quote or purchase immediately, please click on the link below:


DiveAssure Banner.jpg

What else can we do in Bintan other than diving?


Other than scuba diving, there are many seaside activities like freediving, snorkeling, kayaking, stand up paddles (SUP) and island hopping.

Too much of the beach for you? Then visit the numerous interesting sites in Bintan: temples, farm tours, firefly tours, local markets and shopping!

Prefer something more challenging, what about hiking up Mount Gunung or cycling tours.

After all that, refuel at local eateries and sample the flavours of Bintan!

For more information, do contact our land tour division


tel: +62 812 7607 173

or check out their website